At Cow Wings, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services, including when you subscribe to our meat delivery boxes. By using our website or services, you agree to the terms of this policy.
1. Information We Collect
When you use our services or subscribe to our meat delivery boxes, we collect the following types of information:
• Personal Information: Name, address, phone number, email address, and payment details.
• Account Information: If you create an account, we may collect information such as your login credentials, order history, and preferences.
• Subscription Information: Details about the subscription plans you choose, such as frequency, product selections, and any preferences related to local meat sourcing.
• Website Usage Information: Information on how you use our website, such as browsing behavior, IP address, cookies, and other tracking technologies.
2. How We Use Your Information
We use the information collected to:
• Process Orders: Deliver products to your home, manage subscriptions, and handle payments.
• Provide Customer Support: Respond to inquiries, provide updates on orders or delivery schedules, and offer assistance when needed.
• Improve Our Services: Enhance your user experience, improve our offerings, and ensure our products meet your needs and preferences.
• Marketing and Communications: Send you relevant offers, updates, and promotional materials (with your consent).
• Legal Compliance: Fulfill any legal obligations related to the operation of our business.
3. Sharing Your Information
We only share your personal data in limited circumstances, such as:
• Service Providers: Third-party partners who help with payment processing, delivery services, and IT support. These providers are bound by confidentiality agreements and only use your data to provide services on our behalf.
• Legal Requirements: If required by law, we may disclose your information to authorities or other third parties.
• Business Transfers: In the event of a business sale, merger, or transfer, your information may be included in the transfer of assets.
4. Data Security
We implement strict security measures to protect your personal information from unauthorized access, disclosure, or misuse. We use encryption for sensitive data like payment details and regularly monitor our systems for vulnerabilities.
5. Your Rights
You have the right to:
• Access and Update: Review and update your personal information in your account.
• Opt-Out: Unsubscribe from marketing communications at any time by following the opt-out instructions provided in emails or by contacting us directly.
• Delete: Request the deletion of your personal data, except where retention is required for legal or operational reasons.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and provide personalized services. You can manage or disable cookies through your browser settings, but doing so may affect your ability to use certain features of our site.
7. Subscription Management
As a subscriber, you can manage your subscription details through your account, including updating delivery preferences, payment methods, and box content. We ensure your subscription data is securely stored and processed.
8. Changes to the Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and we will notify you via email if significant updates affect your rights or how we use your personal data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Cow Wings Inc.
Email: info@cowwings.ca
